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    • Market Access
      • Market Access US & International
      • Market Access Europe
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      • IVD Admission Strategy
      • AI Medical Devices
      • And more…
    • Quality System
      • Quality management systems (ISO 13485)
      • ISO 13485 audits
      • Quality management representative
      • Quality management system as a service
    • Technical Documentation
      • Software (IEC 62304, FDA)
      • Risk Management (ISO 14971)
      • Clinical Evaluation
      • Performance evaluation of IVDs
      • Electrical Safety & IEC 60601
      • Human Factors / Usability (IEC 62366 and FDA)
      • FDA relevant documents
    • Product test
      • Human Factors Research
      • Safety and EMC test laboratory
      • Biological safety
      • Computer System Validation
    • Seminars
      • Seminar Overview
  • Digital Transformation
  • Medical Device University
  • Regulatory Intelligence
    • Post-Market Radar
    • Regulatory Radar
  • About us
    • The Company
      • Our Mission
      • Our Values
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    • People
      • The Team
      • Our Customers
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    • Jobs at Johner Institute
      • Current Vacancies
      • Why the Johner Institute?
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May 12, 2025


User experience is not usability

By Dr. Philipp SchleerMay 12, 2025Leave a comment

Many companies confuse “user experience” with “usability,” which leads to confusion not only during audits. This article distinguishes between the two terms and reveals how you can test both.

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